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Dear customers,

We inform you that according to the current conditions of our e-shop you have the right to return the goods you have purchased within 14 days. You do not owe an explanation for your decision, but to help us improve our work, we will ask you to indicate the reason for the return by choosing an option form the from the drop-down menu in the form below.

Please note that the following conditions apply when you return goods purchased from us:

1. Goods have to be intact, unused and in the same condition that you received them.

2. The courier cost of returning the goods is at the expense of the customer.

3. We do not accept returned goods with “cash on delivery” service. We will replace or reimburse the goods within three working days after we receive them and check their condition.

4. Your claim can only be accepted by email or by completing the form below. Messages on social networks and over the phone are not accepted as a claim and / or return request.

5. Refunds for the goods purchased can only be made upon returning the issued fiscal coupon, enclosed in the package, or a photograph of it in good resolution so that all the details of the coupon are clearly read.

REQUEST TO RETURN GOODS FORM: